Terms of Service

Last updated: 3 June 2026

These Terms govern your access to and use of XO Film Room — the film-review platform available at xofilmroom.com and its team workspaces (the “Service”). By creating an account or using the Service, you agree to these Terms.

1Who can use the Service

You must be at least 18 years old and able to enter a binding contract. If you create or manage a team workspace, you confirm you are authorised to act on that team’s or club’s behalf and to accept these Terms for it.

2Accounts and team workspaces

• You are responsible for your account credentials and for all activity under your account. Keep your password confidential and tell us promptly of any unauthorised use.
• A team workspace is administered by the coach or staff member who creates it. That administrator controls who is invited, what is uploaded, and how the workspace is used.
• You must provide accurate information and keep it up to date.

3Free trial

New teams start with a 30-day free trial. No payment card is required to begin. You can use the Service in full during the trial and cancel at any time, for any reason, with no charge.

If you do not subscribe to a paid plan, your workspace is locked at the end of the trial. A locked workspace is read-only and, if it remains unpaid, the account and all associated team data are permanently deleted 30 days after lock-out. We may send reminders before deletion, but deletion is automatic and irreversible.

4Paid plans, billing and renewals

• Paid plans are billed in advance through our payment processor, Stripe. We do not store or process your full card details ourselves.
• Current pricing is shown at checkout. Standard pricing is €25/month or €149/year. The first four teams to subscribe are eligible for early-bird pricing of €49 for the first year; eligibility is determined automatically at checkout while spots remain.
• Subscriptions renew automatically at the end of each billing period at the then-current price unless you cancel before the renewal date.
• Prices are stated inclusive of applicable VAT where required. We may change prices for future billing periods with reasonable notice.

5Cancellation and refunds

• You can cancel at any time from your billing settings or by contacting us. Cancellation stops future renewals; your workspace stays active until the end of the period you have already paid for.
• 90-day satisfaction guarantee: if you are not satisfied within 90 days of your first paid invoice, contact support@xofilmroom.com and we will refund that payment.
• EU/EEA consumers may have a statutory right of withdrawal. Where the Service is supplied digitally and you ask us to begin during any withdrawal period, you acknowledge this may affect that right to the extent permitted by law. Nothing here limits your mandatory statutory rights.

6Your content

• You and your team retain all ownership of the film, clips, drawings, notes, names and logos you upload (“Your Content”).
• You grant us a limited, worldwide, non-exclusive licence to host, store, transcode, display and process Your Content solely to operate and provide the Service to you and the people you invite. This licence ends when the content is deleted, subject to routine backups.
• You confirm you own Your Content or have all rights and consents needed to upload it — including the rights and privacy interests of any individuals (players, staff, minors) who appear in the footage. You are responsible for obtaining any consents required by law for filming and sharing.

7Acceptable use

You agree not to: upload content you have no right to use; infringe anyone’s intellectual-property or privacy rights; upload unlawful, harmful or abusive material; attempt to breach security, reverse-engineer, scrape, or overload the Service; resell or sublicense the Service without our written permission; or use it to build a competing product.

8Availability and changes

We work to keep the Service available and reliable, but we provide it “as is” and do not guarantee uninterrupted or error-free operation. We may update, improve or modify features over time. If we make a materially adverse change to a paid feature, we will give reasonable notice.

9Privacy

Our handling of personal data is described in the Privacy Policy, which forms part of these Terms.

10Disclaimers and liability

To the maximum extent permitted by law, we exclude implied warranties not expressly stated here. We are not liable for indirect, incidental or consequential losses, or for loss of data caused by your failure to maintain your own copies. Nothing in these Terms excludes liability that cannot be excluded by law (including for death or personal injury caused by negligence, fraud, or your mandatory consumer rights). Subject to that, our total liability to you in any 12-month period is limited to the amount you paid us for the Service in that period.

11Suspension and termination

You may stop using the Service and delete your account at any time. We may suspend or terminate access if you materially breach these Terms or use the Service unlawfully, where possible after notice and an opportunity to fix the issue. On termination, the licence in section 6 ends and your data is handled as described in the Privacy Policy.

12Governing law

These Terms are governed by Italian law. For business users, the competent court is Varese, Italy. For consumers, any mandatory consumer-protection jurisdiction applies.

13Changes to these Terms

We may update these Terms from time to time. If a change is material, we will notify you (for example by email or in-app) before it takes effect. Continuing to use the Service after a change means you accept the updated Terms.

14Contact

Questions about these Terms: support@xofilmroom.com.